We can process your transaction Online, by phone, fax or mail. See Our Payment Options Below: 



* If you cancelled your order or purchase from our Online Store's Shopping Cart you may have been directed to this page automatically. (to go back to the online store click here)

100% CUSTOMER SATISFICATION - MONEY BACK GUARANTEE ..........
If for any reason you are not completely satisfied, simply contact our customer service department at: (973) 374-0448 and advise of your situation or dispute. Customer service will provide you with detailed instructions on how to return the product. Within 14 days after product has been returned to us a REFUND will be issued to you (minus shipping costs) We strive to give every situation our undivided attention, so you our customers are 100% satisfied and pleased.

For GOD so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.  JOHN 3:16
CANCELLATION POLICY: CANCELLATIONS ARE ISSUED AT THE DISCRETION of Crafts by Veronica ONLY! CANCELLATIONS ARE ACCEPTED by this FORM ONLY! INCLUDE CANCELLATION IN THE COMMENTS SECTION OF THIS FORM ..........       <you must contact us by phone or email if we have not contacted you regarding this  FORM - Thank-you ! >                       973-374-0448                              or           customerservice@craftbyveronica.com                         ONCE WE DETERMINE YOUR PRODUCT IS OUT-OF-STOCK or HAS BEEN DISCONTINUED - CUSTOMER SERVICE WILL CONTACT YOU. ( Within 1 week  of receipt of the cancellation form Customer Service will issue a refund on out-of-stock or discontinued merchandise only. ) * CANCELLATIONS ARE ALLOWED ONLY,  IF WE CANNOT PROVIDE THE PRODUCT  * Cancellation refunds are credited back to your credit card within 2 days of Cancellation Acceptance! (click on or Logo on any page to contact us)
" PENNIES from HEAVEN "            I found a penny today. Just laying on the ground. But, it's not just a penny this, little coin I've found.            Found pennies come from heaven, that's what my Grandma told me. She said Angels toss them down.           Oh, I how I loved that story. She said when an Angel misses you they toss a penny down. Sometimes just to cheer you up, to make a smile out of your frown.          So, don't pass by that penny, when you're feeling blue. It may be a penny from heaven that a ANGEL tossed to you.

We ship anywhere in the United States and some International Countries by UPS (UNITED PARCEL SERVICE) We ship all orders (except custom) within 2 - 3 days from date of purchase.Once your credit card payment has been approved, your order will be packaged and processed for shipping. We will send you an email with the UPS Tracking#  to let you know your order has been shipped and is on the way.       Most orders arrive within 3 - 5 business days  (US only)  from your shipment date via UPS Ground Service. You may request C.O.D Shipping for an Additional charge of $15.00                                      (US only)   * RUSH ORDERS * incur an Additional Fee of $25.00 per order     ALL ORDERS (except Baby Shower Cookie Favors and Cookies by Design)  are SHIPPED via UPS unless other arrangements are requested ! UPS Shipping cost are automatically added to your purchase total during checkout.

IF ANY QUESTIONS CLICK on EMAIL IMAGE to CONTACT US:

Crafts by Veronica offers 7 Payment Options .... You can choose to pay by credit or debit card, check or money order, certified check,. C.O.D., paypal, layaway, or gift certificates. CREDIT CARD or DEBIT CARD - to pay ONLINE when you check out, select Credit Card and enter your information into our secure CARDSERVICE.COM system. To pay by PHONE, call 973-374-0448.  ALL MAJOR CREDIT CARDS ARE ACCEPTED - Visa - Master Card - Discover - American Express - We use a THAWTE DIGITAL CERTIFICATE that ensures all information you send via the World Wide Web will be encrypted. If any other Internet user intercepts the communication he/she will only be able to see it in an encrypted (garbled) form. Certificate technology allows us to decrypt the information, and view it in plain text form. For more information on SSL digital certificates for web servers please click here.  To confirm Crafts by Veronica's Thawte Digital Cerftificate just click on the gold lock in your browser or on the THAWTE SEAL with the LOCK. (Bottom of Home Page) Confirmation will be confirmed by showing our certificate details.   CHECKS or MONEY ORDERS  - Process your order online. When you checkout select CHECK / MONEY ORDER, Mail your check/money order to us with your complete name, address and zip code must be preprinted on check. Money Orders please print or type your information  (Check Orders will not be shipped until check has cleared with the bank) Money Order orders will be shipped 1 - w eek after money order is received)  We will hold your order for up to 14 days until payment has been received if check/money order is not received within 14 days your order will be cancelled. CASHIERS CHECKS or BANK CHECK  - Process your order online. When you checkout select CASHIER'S CHECK, Mail your cashier or bank check to us type or print your complete name, address and zip code cashiers check must be made out to Crafts by Veronica (no exceptions) We will hold your order for 7 days pending receipt of your cashier or bank check. If no payment received your order will be cancelled. Once payment is received your order will be shipped within 24 hours. C.O.D - CASH on DELIVERY - Process your order online. When you checkout select C.O.D. Please make sure you provide a correct shipping address and include a additional fee of  $19.50 to your order total. When UPS delivers your order you cash, certified check, or money order will be required before your delivery is completed. Any questions call us at: 973-374-0448 PAYPAL ACCOUNTS  - If you currently have a PAYPAL ACCOUNT you can pay using your paypal account during the checkout process. When you checkout select paypal and select PAY NOW you will automatically be directed to the secure paypal site. Wait at least 15 seconds - A screen will appear and you must login using your Paypal Email address and your password before you can complete your order. Enter your account information, once payment has been approved & accepted by paypal we will be notified automatically. Once we have been notified by paypal  we will ship your order within 24 hours. If any problems should occur while trying to use this option, please contact us at: customerservice@craftbyveronica.com or call Customer Service at:  973-374-0448. We also have the option to bill you by a PAYPAL INVOICE all you need is a valid Email address you do not have to have a PAYPAL ACCOUNT.  You will need to call us at the above number to use this option. Thank-you ! Once you provide us with a valid email address, we will send a invoice to you. Once paypal has notified us of your payment your order will be shipped within 24 hours.  ( NOTE: this payment option can only be offered by calling or emailing us)  LAYAWAY PLAN - Crafts by Veronica can hold any item for you depending upon availability and if in stock. We will not hold any item that has a quantity of less than 2 in-stock. 50% must be paid at the time of layaway and balance within 4 weeks. The balance of any layaway item can be paid at time of delivery by UPS however normal C.O.D. charges will apply. You can pay Layaway Deposit by phone, mail or Paypal Invoice, (NOTE:) You must call us by phone for this option: (973-374-0448)       GIFT CERTIFICATES  -   we can issue Gift Certificates upon request. Crafts by Veronica's Gift Certificates start at $25 and are increased by increments of $25 for example  - $50, $75, $100  etc. (Call us at above number to make payment arrangements and to receive the GIFT CERTIFICATE CODE & INSTRUCTIONS) Gift Certificates have an Expiration  Date of 1 year from issue. ORDER CONFIRMATION or STATUS OF YOUR ORDER CAN BE VIEWED in the webstore you will need your CONFIRMATION ORDER NUMBER - THANK-YOU!

SHOP WITH US WITH CONFIDENCE !          You can shop Online with Confidence at:                   www.craftsbyveronica.com We have partnered with CARDSERVICE INTERNATIONAL.COM a leaing payment gateway since, 1988 to offer safe and secure credit card transactions for our customers. The Company adheres to strict industry standards for payment processing and has one of the highest approval rates in the industry, including: * 128 - bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP)     transactions. * Screening transactions prior to Authorization to check fraud. * Industry leading encryption hardware and software methods and security protocols to   protect customer information. * Compliance with the Payment Card Industry (PCI) Data Security Standards. * Backed by First Data Corporation, a company with a Merchant base exceeding     4.1 million locations worldwide who are able to help deliver safe, secure transactions    through alliance with  Link Point Ecommerce Payment Services. To Confirm Security while shopping click on Thawte Seal on the bottom of any page in Our Online Store or Shopping Cart or the LOCK that appears in your browser while using our Shopping Cart ! We can process your transactions Online, by phone, fax or mail. To SHOP IN OUR STORE click here now

CLICK HERE and TO SHOP and ENTER OUR STORE NOW:

SEE CREDIT CARD POLICY ABOVE:

To use this PAYPAL verification seal you must be logged on to your PAYPAL ACCOUNT using your Email and Password before you can view the CRAFTS by VERONICA'S information:

TO PURCHASE a GIFT CERTIFICATE - send your email request with the amount of the GIFT CERTIFICATE you want to: customerservice@craftsbvyeronica.com

SEE MONEY ORDER POLICY ABOVE:

SEE CHECK POLICY ABOVE:

Hi,    I'm PAYPAL VERIFIED with PAYPAL SHOPS click on  Raggedy Ann to Validate ! ! NOTE: You must be loggd to your PAYPAL ACCOUNT before "CRAFTS by VERONICA'S Identity can be Verfifed ! Thank-you !

We will review your request for a refund. If refund is accepted Crafts by Veronica asks you to kindly return all products in it's original packaging. DO NOT RETURN THE MERCHANDISE TO US UNLESS WE HAVE GIVEN YOU " RETURN INSTRUCTIONS" . We will make arrangements via UPS (United Parcel Service) to have package (s) picked up and redelivered to us. Refund Requests are accepted by telephone or the Cancellation Form above only. Simply submit the form or call us and leave a message for our Customer Service Department, someone will contact you regarding the return, or fax us a note indicating which item you want to return and why? TELEPHONE# 973-374-0448  or FAX# 973-374-0448

CUSTOMER SERVICE DEPARTMENT HOURS: Monday - Friday 11:00AM - 4:00PM CUSTOMER SERVICE EMAIL: customerservice@craftsbyveronica.com CUSTOMER SERVICE TELEPHONE NUMBER# - ( 973 ) 374 - 0448